Empowering Your Patients & Staff
Medical information can often contain a myriad of complex terminology, ensuring this is accurately conveyed in translation is vital. There are few other disciplines that can have such a significant bearing on human life.
When we take a closer look at doctor-patient outcomes when a language barrier is present, studies indicate patients with limited English proficiency receive less preventative care, are less likely to adhere to medication regimens, and are more likely to leave the hospital against medical advice.
The good news is, with some professional resources for on-demand medical interpreting or even video remote interpreting (VRI), patient outcomes can be vastly improved.
Because of the importance of medical history and details, emotions, and diversity of care options, we understand your challenges and are here to serve your medical interpreting and translation needs.
Understanding Regulations
All healthcare providers should understand the regulations and legal obligations they have to patients.
- Title VI of the Civil Rights Act of 1964 and the Affordable Care Act (ACA) both state that any providers who received federal funding (including Medicare, Medicaid, and other federal health programs) legally must provide professional medical interpreters for both non-English speaking and LEP patients.
- As of 2016, Section 1557 of the Affordable Care Act states that “providers must use qualified medical interpreters when treating LEP patients.”
- In addition to Title VI and the Affordable Care Act, there are also language access laws in effect in all 50 states.
How We Can Help
We are experts in medical interpreting. All interpreters at Metaphrasis have completed medical interpreter training, which includes the importance of following the standards of practice, what role to play in patient care, and the importance of HIPAA and confidentiality.
A complete grasp of culture and context. Metaphrasis interpreters are skilled at interpreting not only words, but the meaning behind the words. We understand your need for reliability, accuracy, and efficiency in every patient encounter.
Years of healthcare industry experience. We have been providing professional medical interpreting for well over fifteen years. We are aware of the details of Federal regulations such as TITLE VI and the American Disabilities Act (ADA), the standards of the Joint Commission, and the diverse communities you serve.
Cost-conscious and service minded. Our team understands that you work within particular constraints and challenges—and we are happy to find cost-effective solutions that work best for you and those you serve.
If you want to learn more, click on any of the healthcare translation or interpreting articles below.
Reviews from our clients
The medical interpretor training was very informative and provided excellent material on how to become a true professional. It was a great experience to be part of the team!
Anna Rajchel
It is a privilege to work for the Metaphrasis company and so thrilled to be able to help out the community as an Albanian interpreter!! A great thank you to Elizabeth and her team
linda tasellari
Metaphrasis carry the strength, the professional compassion, and the steadfastness of a mythical Pelican.See all reviews
Jos. G. Janvier