Manufacturing interpreters

Manufacturing a Safe and Productive Work Environment

The manufacturing industry is the 5th largest sector in the United States that employs immigrants, according to a report from the National Immigration Forum. In fact, immigrants account for 23% of all production workers, 29% of all food workers and 33% of textile workers in manufacturing. This means that, within manufacturing, you will find a diverse workforce with language and cultural barriers that need to be addressed in order to ensure a safe and productive workplace.

Be Clear During Onboarding and Training

In manufacturing, onboarding employees includes everything from equipment training and learning product specifications, to reviewing and understanding important human resource policies and procedures. In any of these instances, a failure in communication can cost the company precious time and resources and even lead to disgruntled and confused employees.

Taking proactive measures to have your materials such as training videos, webpages, manuals, and documents, properly translated can not only make your onboarding process more efficient, but can also ensure you are communicating properly with new employees who are critical to your bottom line.

Cultivate a Sense of Community for Retention

 Numerous studies show that keeping a current employee is much more cost effective than hiring a new one. Therefore, savvy employers are focusing more on employee retention in the workplace. Businesses who invest in their employees and aim to provide them with a better employee experience stand a higher chance of keeping those workers long-term. In the “2019 Global Human Capital Trends Report”, a resounding 84% of surveyed workers responded that the “need to improve the employee experience” was important.

A key way to invest in a positive employee experience is through clear communication in their native language. Not only does this eliminate misunderstandings, but it also helps to show the employee that they are part of the workplace community.

 Ensure Safety in the Workplace

 Beyond the need for happy employees is the need for legal compliance, especially in a manufacturing setting. Workplace safety is key, and there is no room for error when it comes to understanding critical policies, procedures and regulations. In 2016, the Occupational Safety and Health Administration (OSHA) stated that employers must provide training “using both a language and vocabulary that the employees can understand.” In other words, if your employees are non-English speaking, not proficient enough in English, or understand better in their native language, then safety translation is a necessary offering.

Start your multilingual workforce off on the right foot with Metaphrasis’ translation and interpreting services, available 24 hours a day, 7 days a week. We can help you communicate effectively, leading to happier employees, a more productive workplace, and a better bottom line. Contact us today .


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